Legalwiz - Business Advisor

Designation: Business Advisor – Other Graduates

Responsibilities:

• Assist customers with their Queries/Requests through email, chat, or phone.
• Raise Request & sales lead of the customer from CRM.
• Generate leads and educate customers about new products & their benefits.
• Highly target driven and eagerness to accomplish goal to be able to collect the Incentives.
• Maintain and adhere to compliance guidelines
• Capture sales lead, highlight and suggest an improvement
• Adherence to the monthly sales parameters including Quality, Efficiency, and Accuracy targets.
• Maintain adequate knowledge levels on products, processes, and systems used
• Able to work in high energy, dynamic “Pressurized” environment
• Promote strong business relationship with key accounts
• Ensure timely delivery of service by communicating within the team
• A positive attitude and the ability to quickly learn are a must.

Skills:

• Must be an excellent communicator
• Combining the ability to manage and handle challenging clients
• 2+ years of Tele-Sales Experience
• Bachelor’s in any field or relevant courses
• Deep understanding of the workflow and process-flow
• Ability to cross sell and up-sell after understanding the client’s requirement
• Good Negotiation, convincing power with customer success and retention skills

Experience: 2 to 3 years

Language: English, Hindi and Gujarati

Work Location – Ahmedabad

Timing- 9:30/10:00 AM till 6:30/ 7:00 PM

Off: Alternate Saturdays and All Sundays