Legal Policy Specialist, YouTube

About the Job

YouTube Legal Operations is dedicated to ensure that YouTube is a place for users, viewers, and creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policies, this team enhances the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

• Process removal requests efficiently and accurately, including privacy issues, defamation issues, court orders, law enforcement requests and requests from government agencies.
• Respond to internal and external customer inquiries regarding YouTube's legal removals processes.
• Work within a team to identify and improve processes, operational quality and scalability.
• Assist in developing internal and external educational materials, and in designing new workflows to support the strategic directions of the business.
• Review graphic, controversial and sometimes offensive video content.

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• Experience in content moderation, law, policy, operations, or related fields.

Preferred qualifications:

• Experience working with internet technologies and related policy and regulatory environments.
  
• Experience in content moderation.
  
• Experience in support operations.
  
• Experience with SQL and spreadsheets.
  
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.