Learning and Development

Facilitates dynamic learning experiences for assigned business lines, topics, and levels in classroom and virtual formats with differing levels of complexity aligned to desired goals/strategies/outcomes ranging from new hire training to more complex delivery, development and consultation. Serves as a catalyst for learning by understanding the learner’s needs, creating the right environment for learning, building rapport with participants, and using the appropriate delivery options and media to make learning, engaging, effective, relevant and applicable. Selects and aligns delivery options and media for training and learning events to the desired learning or behavioral outcomes. Assists with needs analysis, design, and development of learning solutions; supports with recommendation of learning or performance solution. Supports evaluation and measurement of programs and implements improvements as needed. Coordinates session logistics associated with planning learning events such as roster management, monitoring training rooms and appropriate technology, as well as communications. Leverages learner feedback, survey data to improve learner experience.

Basic Qualifications
- Bachelor's degree in business, human resources, or related field, or equivalent work experience
- Four or more years of learning & development, HR, or business experience

Preferred Skills/Experience
- Thorough understanding of adult learning and instructional design principles, practices, and learning sciences particularly in the areas of training and facilitation methods
- Proficient dynamic facilitation skills for various audiences
- Ability to set and meet goals and action plans
- Ability to interpret data to create actionable training plans based on insights
- Effective interpersonal, verbal and written communications skills