Lead Slot Floorperson

Boyd Gaming

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Dubuque, us on site Until 9/30/2026 0+ years exp First posted August 1, 2026 Last posted August 1, 2026
Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Assist in maintaining and supervising slot floor operations, coverage of breaks, help cover busy sections, and resolve minor customer disputes. Monitor Slot floor activity to ensure protection of company funds. Oversee employees to ensure that the safety, integrity, security and Company and regulatory policies/procedures are upheld.

  • Serve as a leader, assisting with training and coaching.
  • Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
  • Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
  • Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.
  • Carry and effectively communicate by two-way radio.
  • Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas.
  • Maintain secure key controls at all times.
  • Pay and/or verify jackpot winnings to customers and complete required written documentation.
  • Must be at least 21 years of age.
  • Six (6) months of experience in the same or similar position preferred.
  • Must be knowledgeable about applicable gaming regulations and company policies.
  • Must have excellent communication and customer service skills.
  • Must be able to carry and communicate by two-way radio.
  • Must be able to stand and walk for extended periods of time.
  • Maneuver a weight of fifty pounds
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

About this role

Summary

Supervise slot operations, ensure safety, maintain machines, assist customers and staff.

Job title

Lead Slot Floorperson

Experience level

6 months preferred

Minimum experience

0+ years exp

Industry

gaming

Location requirements

Dubuque, US; on-site; no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationcustomer serviceslot operationsregulationsmachine maintenance

Preferred skills

trainingcoachingradio communication

Specializations

slot floorcustomer servicegaming regulationsmachine maintenance
Locations

Structured locations inferred from the posting.

Dubuque, IA, USA

On-site City