Lead Network Reliability Engineer - 11624

Coupa Software is a high-growth SaaS company and market leader in the BSM (Business Spend Management) space. We are in a major growth phase and wish to expand our Network Reliability Engineering team to help transform and scale our leading cloud platform.

Joining the team as a Lead Network Reliability Engineer, will provide you the opportunity to make a huge impact and take your career to the next level. You will bring an automation-first approach to your day-to-day activities, architecting solutions for a massive-scale cloud networking infrastructure through code and have a strong sense of service ownership and accountability. You will be supported through in-house training and certification on our Coupa University platform and through subscriptions with leading learning partners.

Coupa operates an open and autonomous work culture, where employees are challenged and critical thinking is encouraged. We operate an inverted organization structure, meaning we support our employees, not manage them. This is core to our culture and we do everything we can to foster an entrepreneurial spirit within our team as we strive for personal and organizational excellence.

What You'll Do:

• Design, deploy, automate and support network solutions in a massive-scale public cloud environment (AWS and Azure)
• Have experience with application and network security tooling, such as next generation firewalls and IDS/IPS
• Be experienced in deploying VM-based (Palo Alto Network Firewall, Fortinet, CheckPoint), and Cloud Native (AWS/Azure/GCP) Firewalls for enterprise organizations
• Have a comprehensive knowledge of networks and protocols, including TLS, DNS, BGP
• Develop roadmaps using established public cloud design standards
• Participate in design reviews and provide network support and leadership to the Engineering organization
• Bring a development mindset in areas such as managing network infrastructure as code, elimination of toil and a strong sense of accountability and service ownership
• Evaluate, specify, implement and support network performance, capacity and availability monitoring tools
• Help to grow the global network function, onboarding new network development engineers and providing technical leadership and setting the team direction
• Stay up to date with the latest developments in network infrastructure, networking with peers and attending industry events
• Participate in an on-call rotation as required
• Occasional travel as needed to perform the job function

What You Will Bring to Coupa:

• Has a degree in Computer Science or equivalent with 10+ years professional experience, some of which is in an enterprise SaaS organization
• Is an expert in Firewall, VPN, IDS/IPS, DNS, BGP, and Public Cloud (AWS/Azure/GCP) network constructs
• Has operated in both data center and cloud environments and has deployed both physical network and security devices as well as cloud networking solutions such as web application firewalls
• Can code using Python, Java, Ruby or equivalent languages
• Is familiar with deploying cloud network infrastructure using Terraform and CloudFormation or has experience with Chef & Ansible
• Is confident in their ability to own and deliver projects and issues to resolution
• Has a passion for excellence, is a natural problem solver, and a critical thinker. You should enjoy digging deep to understand issues and like solving hard problems
• Has a solid understanding of networking systems and protocols, particularly as they pertain to a public cloud environment
• Wants to work in a collaborative and supportive work environment
• DNS and Mail hosting experience from a provider perspective
• Security and certificate management knowledge
• Relevant operating system, networking and cloud certifications

• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .