Lead Logistics Customer Experience Specialist

Maersk Logistics & Services Denmark A/S

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Philippines, Pasig, 1600 Until 10/4/2026 H-1B sponsor history First posted August 5, 2026 Last posted August 5, 2026
Job description
Acts as the owner of the job file and has responsibility for creating
and updating of shipping documents and Customer Invoices in the system.

Owns all SCM Operations activities under file management for thecustomers under purview.Key Activities include:All file management activities post booking.Documentation.System Updates.Operational finance.Proactive communication with customer service in case of exceptions.Supporting Customer Service in customer query resolution and exceptionhandling.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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About this role

Summary

Manage shipping documents, invoicing, and customer queries in logistics operations.

Job title

Lead Logistics Customer Experience Specialist

Experience level

none

Industry

logistics

Location requirements

remote work possible in Philippines

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

file managementshipping documentationcustomer servicesystem updates

Preferred skills

None specified

Specializations

file managementshipping documentationcustomer serviceoperations
Locations

Structured locations inferred from the posting.

Philippines

Remote Country