Lead Generators

Acquire BPO is an award-winning business process outsourcing provider, supporting some of the world’s largest brands with contact center and back-office services across Australia, the Dominican Republic, the Philippines, and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources.

Our employee value proposition, “Come for a career, stay for the fun,” underscores our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?

• Yearly Kick-Off Parties with major giveaways (like a car in 2023)
• Get recognized through our ‘Value Awards’
• Grow your career – we love to promote internally
• Do meaningful work and collaborate with the best
• 900+ promotions given each year
• 2,700+ leadership training courses

A Glimpse into Your New Role

As a Health Scout/Lead Generator, you will contact and re-engage customers who have inquired about private health insurance in the past, guiding them toward finding the right health insurance policy. Your main responsibility is to generate high-quality leads and transfer them to the Health Sales team for closing. You will play a crucial role in understanding customer needs, handling objections, and collecting policy information to streamline the comparison process.

What You’ll Do:

• Contact lapsed and prospective customers to generate leads for health insurance.
• Understand customer motivation to compare policies and provide accurate policy and coverage information.
• Connect customers with a Health Insurance Specialist for further support.
• Maintain strong processes to ensure consistent performance and customer satisfaction.
• Handle customer objections early and effectively in calls.
• Achieve key performance targets including:
  • 3 hours of talk time per day
  • 6+ successful transfers per day
  • Average 1.2 sales per day

What You’ll Bring

• Strong verbal communication skills
• Ability to clearly and concisely convey information over the phone
• High confidence and ability to handle challenging conversations
• Strong objection-handling skills
• Active listening skills to understand customer needs and pass accurate information to the sales team
• Strong attention to detail
• Ability to thrive in a high-paced environment
• Positive attitude and willingness to take on feedback and coaching
• Goal-oriented with a proven track record of meeting or exceeding targets
• Ability to multi-task (call handling, managing CRMs, reading scripts)
• Team player – able to collaborate with and support colleagues

Preferred Experience:

• Sales experience preferred but not essential for the right candidate

With a diverse global team working together, we proudly embrace and live by these shared values:

• Collaboration – Brilliant jerks can be brilliant elsewhere.
• Impact – Do, get it done, create impact.
• Passion – Be positive, bring passion and energy.
• Transparency – A transparent team can help each other.

Join the A-Team and experience the A-Life!