Lead Continuous Visual Monitoring Technician-Delnor Patient Monitoring Full Time Days

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The schedule for this position is five 8-hour shifts per week 7a - 3:30p with every other weekend (Saturday and Sunday) and rotating holidays throughout the year required.

The Lead Continuous Visual Monitoring Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Provides continuous safety observation via continuous video monitoring, of patients identified to be at risk for causing injury to themselves or to others. Responsibilities include, but are not limited to: offering basic comfort measures to help the patient relax and addressing the emotional needs of specific patients served, including the use of encouragement, distraction, coping strategies, cognitive stimulation activities, and de-escalation techniques within the scope of this role as appropriate.
• Monitors multiple patients via continuous video monitoring on site at Delnor Hospital. Responsibilities include, but are not limited to: providing effective verbal redirection of designated remote continuous observation patients from engaging in risk behaviors and summoning appropriate staff via communication device/STAT Alert Alarm when appropriate.
• Intake operations to receive order, set up Artisight camera and enters patient info, receives hand off from unit staff - ensures camera is functioning properly and finally assigns patient to CVM tech.
• Discharge - ensure order is discontinued in Epic
• Cross check orders vs camera numbers 
• Assists with high acuity patient
• trouble shoots with IT, artisight, epic, etc
• data collection including per hospital and camera usage
• staffing to include:
  • daily assignment for next shift
• • admission/discharge management
    • • liaison with staffing office
• • • • break coverage
      • overall scheduling for assigned shift
      • leads shift huddle
• Primary onboarding team member and will schedule orientation, facilitate check-ins and ensure competencies are completed timely

Required:

• High School diploma or equivalent

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. 

Compensation (from employer):
20.56 – 26.73 USD (HOURLY)