Lead Associate - Admin

WNS Global Services

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Cape Town, NA, za on site Until 8/21/2026 H-1B sponsor history First posted June 5, 2026 Last posted June 5, 2026
Job description

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

  • To ensure that the client has business continuity in a safe and healthy environment.
  • To ensure that facilities day to day operations are completed satisfactorily by the appropriate personal.
  • Ensure that staff is proactive.
  • Ensure that regular audits are completed and that the concerns found are rectified.
  • Communicate regular with manager and complete weekly and monthly reports.
  • File all documents and have it on hand for audits.
  • Have weekly meetings with onsite staff.
  • Have monthly meetings with suppliers and raise concerns.
  • Ensure that all scheduled work is completed as per scope and that all required documents are received.
  • Oversee all onsite contractors and supervise onsite Facilities operations.
  • Communicate regularly with superior on on-going operations raise any concerns immediately.
  • To be the communication centre and coordinate all services.

MatricAdministrationEmailsExcel, Word Experience

About this role

Summary

Manage facilities, supervise staff, coordinate services, ensure operational efficiency

Job title

Lead Associate - Admin

Experience level

experience required

Industry

business process outsourcing

Location requirements

Cape Town, remote work not specified; likely on-site

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

Yes

Skills & keywords

Required skills

Matricadministrationemailsexcelword

Preferred skills

None specified

Specializations

facilitiesfacility managementoffice operationssupervision
Locations

Structured locations inferred from the posting.

Cape Town, South Africa

On-site City