Laundry Attendant - TownePlace Suites

POSITION PAY RANGE: Competitive base hourly pay starting at $19.00 and up to $21.00/hour. Based upon experience. 

THE LAUNDRY ATTENDANT POSITION:
Real Equity Management is looking to hire a Laundry Attendant position for our hotel; The Towneplace Suites by Marriott. This position is responsible for removing laundry from rooms and chutes and washing, drying, and folding it. Additional responsibilities include maintaining the cleanliness of common areas, and achieving ongoing guest satisfaction. 

LAUNDRY ATTENDANT DESCRIPTION:

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Perform quality assurance (QA) requirements for department.
• Remove laundry from rooms and/or chutes.
• Separate laundry and identify items requiring pre-spotting treatment.
• Operate laundry processing equipment at a level of proficiency resulting in an acceptable level of cleanliness and supply of linens.
• Advise management when supplies need to be replenished.
• Responsible for keeping laundry room and equipment clean and working in a safe manner.
• Restock linen on floors as necessary.
• Clean and maintain common areas, i.e., elevators, guest laundry, stock and store- rooms, meeting rooms, hallways, stairs, pool and exercise areas, vending area, library, break-room, etc. Cleaning may require cleaning of windows, sweeping, mopping, waxing, and polishing marble floors and tile floors.
• Maintain work areas in a clean and orderly manner.
• Restock supplies in all common areas.
• Remain highly visible and be readily available for guests at all times.
• Take initiative to offer assistance or answer questions throughout the hotel.
• Proper administration of key control.
• Willingness and ability to train new associates.
• Complete maintenance work orders and deliver to the supervisor in a timely manner.
• Thoroughly understand and implement the Brand service culture.
• Perform all shift checklist responsibilities.
• Support team members to ensure the team’s entire workload is completed daily.
• May be asked to operate a motor vehicle in the course of running errands for the hotel.
• Perform other duties as required.

LAUNDRY ATTENDANT JOB REQUIREMENTS:

• Previous housekeeping experience a plus! 
• High-end/luxury hotel experience a plus!  
• A+ attitude with a willingness to learn
• Professional demeanor and ability to provide a high level of customer service
• Valid Driver's License
• Clean background
• Ability to walk sit stand bend lift and move continually during working hours.
• Ability to lift over 50 pounds