Latino Health Coordinator-Promotore

Committed to Our Community in the Heart of the Redwoods. Removing Barriers to Healthcare Access

DNCHC Del Norte Community Health Center

The Latino Health Coordinator – Promotor facilitates access to care for the Latino community by working directly with patients, facilitating support groups, providing translation services, and promoting health programs. This position requires a responsible, motivated, self-starter who can multi-task projects and duties alone or as part of a team. Strong Spanish Language skills required.

Compensation Range:

$26.05-$30.25

All new hires will begin at the base wage of this position.

Hmong and Spanish speakers who successfully pass a language exam will receive an additional .75 hourly differential to their wage.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist patients in accessing specialty care by making appointments, reminder calls and arranging transportation when indicated.
• Contact patients for follow up when needed.
• Provide medical translation at evening clinics and specialty appointments.
• Provide patient and community education about diabetes, breast and cervical cancer, caries prevention, home glucose monitoring, importance of physical activity and healthy diet.
• Facilitate support groups.
• Enroll children in health programs such as CalKids, Healthy Families, and Medi-Cal.
• Act as a bridge to community resources, including patient assistance programs for prescriptions and St. Joseph Hospital Charity Care, Breast Health Project, Paso a Paso, Food Bank, Mental Health, Rape Crisis Team and Domestic Violence Services, School IEP, Special Education Programs, etc.
• Publicize Flouride Varnish Clinics, Diabetes Support Groups and other Latino Health Promotion events via press releases, flyers and word of mouth.
• Attend staff and team meetings,
• Performs other duties as identified and assigned by supervisor.

QUALIFICATIONS AND EXPECTATIONS:

• Strong interpersonal skills and the ability to establish constructive professional working relationships among a diverse workforce.
• Ability to work as a member of a team in order to communicate and/or solicit pertinent information to and from other team members and support team decisions.
• Ability to communicate effectively and exercise sound and responsible judgment.
• Excellent interpersonal skills, written and verbal. Ability to establish constructive working relationships with all levels of management and employees in a staff of varied and diverse backgrounds.
• Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
• Ability to write routine reports and correspondence.
• Ability to accurately chart patient information.
• Ability to promote effective communication between the patient and the primary care provider.
• Strong computer skills with specific aptitude in Microsoft Office Suite and/or Electronic Medical Records (EMR).
• Adheres to ODCHC’s policies and procedures.

EDUCATION AND EXPEREINCE:

• High school diploma or GED.
• Experience working with Latino populations.
• Experience in a medical environment.
• Two years of experience in a similar role; or an equivalent combination of education and experience.
   

SUPERVISORY RESPONSIBILITIES: None.
 

SUPERVISION AND SUPPORT: The Latino Health Coordinator – Promotor reports directly to the Member Services Manager and is an integral member of the Member Services team.
 

PHYSICAL REQUIREMENTS: This is largely an office-based position. The physical requirements described are representative of those needed to successfully perform the essential duties of the position. Reasonable accommodation will be made to allow otherwise qualified candidates to perform these functions.

• Ability to communicate via telephone, video, and/or in-person.
• Vision adequate to read documents, computer screens, forms.
• Ability to remain stationary for extended periods of time.
• Ability to lift, carry, or otherwise move up to 25 pounds.
• Ability to use keyboard and view computer screens for extended periods of time.
• Ability to travel locally and long-distance as needed.
• Ability to move around offices and clinics as needed.