Labor and Compliance Officer - Employee Relations Section, Mobile/RTS Human Resources Department, Group Human Resources Supervisory Department

Rakuten Group, Inc.

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Tokyo, Japan Until 9/1/2026 5+ years exp H-1B sponsor history First posted July 3, 2026 Last posted July 3, 2026
Job description

Job Description:

Writes, edits, reviews and oversees release of internal communication documents and programs that support the organization. Edits and enhances internal communication materials, including intranet, newsletters, emails/memos, webcasts and speeches. Reviews and edits essential internal communications prior to dissemination to ensure accuracy, clarity, and appropriateness. Ensures a “corporate voice” permeates messaging to employees and stakeholders. Coordinates internal communication efforts with those provided by others who focus on external communications (i.e., marketing communications, investor relations). Works closely with executive management team and departments to keep abreast of company developments and trends. May assist with the development and implementation of new and existing communication vehicles.

  • Collaboration & Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and often advises others on difficult matters.

  • Complexity & Problem Solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points.

  • Knowledge & Application: Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is the fully qualified, experienced professional, journey-level position.

  • Typical Degree & Years of Experience: Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.

About this role

Summary

Oversee internal communications, collaborate with management, resolve complex issues, ensure clarity and corporate voice.

Job title

Labor and Compliance Officer - Employee Relations Section, Mobile/RTS Human Resources Department, Group Human Resources Supervisory Department

Experience level

5+ years

Minimum experience

5+ years exp

Industry

unknown

Location requirements

Tokyo, Japan; on-site work required

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

communicationcollaborationproblem-solvinganalytical skills

Preferred skills

stakeholder engagementwriting and editingorganizational skills

Specializations

communicationsemployee relationsinternal communicationscorporate messaging
Locations

Structured locations inferred from the posting.

Tokyo, Japan

On-site City