KYC Support Mandarin

Language: Mandarin proficiency + B1 (conversational English)

Location: WFO in Cyberjaya

Shifts: Between 8 AM to 12 AM (2 shifts), shift allowance for afternoon shift provided

Working days: Monday to Sunday (weekly 2 days off)

Salary range: Between 3.5k to 4.5k Basic (Depending upon current salary & experience)

Eligibility: Freshers from any background/Experienced professionals

No specific domain/Industry experience required

Hiring Requirements:

·         Validating

·         KYC

·         Critical thinker

·         Documentation & verification

·         Detail oriented

·         Non-voice

·         Reading & writing capability

Roles & responsibilities:

·         Meets predetermined and assigned productivity targets and quality standards.

·         Understanding of assigned Unit of work in the investigation process.

·         Follows clear instructions, SOP’s and workflows of each segmented task of our investigations process.

·         Leverages appropriate operational tools and applications to find the data.

·         Ability to successfully navigate websites.

·         Understands and adheres to workflow directions.

·         Participate in performance improvement plans for self- development.

·         Performs a variety of routine standard tasks