Khyaal - Travel Operations

Position: Travel Operations
Experience: 5+ years
Location: Andheri East, Mumbai

About the Company:
Khyaal was founded in 2020 by Hemanshu Jain and Pritish Nelleri. Hemanshu Jain (CEO) comes with more than 16 years of experience in product, sales, marketing, operations and manufacturing. This is second foray into the impact space and in changing the status quo by helping people live a better life. Khyaal is number 1 for senior citizens in India. The app-based digital platform allows seniors to enjoy their golden years post retirement. The app has some super features like the Khyaal card, community and store. Khyaal card helps seniors make secure payments and lets them safeguard themselves against fraud by activating cyber security. The Khyaal community enables seniors to participate in free online games, expert sessions, live yoga, musical events & digital workshops. At the Khyaal store, seniors can avail the best offers and discounts as they shop for various products and services curated to make old age comfortable. The app not only solves the problem of loneliness but also helps the elderly overcome cognitive decline, and digital fraud and facilitates a healthy and happy aging experience.
https://www.khyaal.com/

Responsibilities:
* Travel/Tour Operations (50%): itinerary planning, vendor negotiations, and destination knowledge.
* Visa & Documentation Executive (20%): handling visa applications, travel insurance, and passport-related paperwork.
* Ticketing/Reservations Specialist (10%): GDS systems for flight/hotel bookings.
* Operations/Logistics Coordination (10%): day-to-day trip execution, vendor coordination, on-ground support.
* Sales & Customer Relationship (5%): handling client inquiries, bookings, and upselling packages.
* Tourism Marketing (5%): digital marketing, social media, SEO, partnerships with influencers/bloggers.

Must Have:
- Experience with GIT
- End to end tour package design
- VISA Process
- International tourism exposure