Keyleader

Princess Polly

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Century City, CA on site Until 8/22/2026 First posted March 27, 2025 Last posted January 17, 2026
Job description
Our Retail Store Keyleader embodies drive, enthusiasm, and a natural talent for inspiring others. They're entrusted with overseeing store opening and closing duties while cultivating exceptional customer service, serving as a cornerstone within our dynamic and fast-paced retail setting. 
 
Supporting the Store Manager and Assistant Manager, they lead the team in achieving exceptional customer experience, sales goals and upholding operational efficiency. Ready to step up as manager on duty, they exhibit leadership and accountability as needed, motivating our team through constructive feedback, development and training.  Their passion for retail and strong leadership skills make them an invaluable asset as we strive to create an unforgettable in-store experience for our customers!
 
IF YOU ARE INTERESTED, THIS IS WHAT SUCCESS LOOKS LIKE AS OUR RETAIL KEYLEADER:
-You will lead and motivate the sales team to achieve sales targets and provide excellent customer service whilst contributing to their career development
-You will perform operational duties inclusive of but not limited to: opening and closing registers, visual merchandising execution, inventory management, light housekeeping
-You will build brand loyalty and awareness through memorable in-store experiences in a fast paced retail environment
-You will demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach
 
COMMERCIAL AND EDUCATION REQUIREMENTS
-3+ years in retail industry
-1+ year experience in retail management 
-Excellent leadership and communication skills
-Ability to motivate and inspire associates to achieve their goals
-Strong problem-solving skills and the ability to make quick and effective decisions 
-Exceptional customer service skills
-Great sense of style
-Ability to work flexible hours, including nights and weekends 
 
Salary banding: $19-21/hour

Compensation (from employer):
19–21 USD per-hour-wage

About this role

Summary

Lead retail team, oversee operations, motivate staff, enhance customer experience, and achieve sales goals

Job title

Keyleader

Experience level

3+ years

Industry

retail

Location requirements

must be based in Century City, CA; remote not allowed

Salary

19–21 USD per-hour-wage

Management role

Yes

Skills & keywords

Required skills

leadershipcommunicationcustomer serviceproblem-solvingflexible hours

Preferred skills

None specified

Specializations

customer serviceleadershipinventory managementvisual merchandisingretail operations
Locations

Structured locations inferred from the posting.

Century City, Los Angeles, CA, USA

On-site City