Key Holder

The Normal Brand

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Southlake, Texas, US on site Until 8/21/2026 2+ years exp First posted April 7, 2026 Last posted April 7, 2026
Job description

Description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. Our newest retail brick-and-mortar store in Southlake, Texas is hiring and we want a hard working, personable, goal-oriented Key holders to join our team. The store is an experience where a clean, enjoyable, and fun environment is of utmost importance.

Responsibilities

  • “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
  • Inspire and lead team to deliver an excellent customer experience and revenue
  • Facilitate retail sales and suggestive sell to maximize revenue
  • Encourage suggestive selling to maximize revenue
  • Monitor sell through on sales floor and replenish as needed
  • Maintain a clean store and merchandise to Normal standards
  • Educate and train team on product knowledge
  • Support Assistant Store Manager and Store Manager on initiatives
  • Promote a safe and clean environment for customers and staff
  • Embrace an environment that is respectful in communication
  • Responsible for securing store

What will make you stand out

  • 2+ years of retail management experience
  • Fashion/apparel industry experience
  • Passion for making people happy
  • Proficiency with Shopify and Shopify POS
  • Strong integrity
  • Excellent fashion sense
  • Self- awareness
  • Humble, Hungry, and Smart

Requirements

  • Eager to learn through feedback and solve problems in a fast-paced environment
  • Hard working, team player, and goal oriented
  • People person - approachable, friendly
  • Team player, goal oriented, and positive
  • Inventory integrity
  • Ability to adapt quickly to new systems and processes
  • Flexible availability, nights, weekends and holidays
  • 20-30 hours a week to maintain part-time status, up to 40 hours during peak business

Benefits

  • Paid hourly and bi-weekly
  • Bonus opportunities
  • Employee Discount

Please submit a cover letter along with your resume.

Job Type: Part-time / Full-time

About this role

Summary

Manage store operations, lead team, ensure customer satisfaction, and promote sales.

Job title

Key Holder

Experience level

2+ years

Minimum experience

2+ years exp

Industry

apparel

Location requirements

Southlake, Texas, USA; onsite work only

Salary

Not specified

Management role

No

Skills & keywords

Required skills

retail management Shopifycustomer serviceteam leadershipinventory

Preferred skills

fashion senseproficiency with POS

Specializations

retailcustomer serviceteam leadershipmerchandise managementfashion
Locations

Structured locations inferred from the posting.

Southlake, TX 76092, USA

On-site City