Key Account Manager – Oral Health Care

Key Account Manager – Oral Health Care (OHC)

Location: Abidjan, Côte d'Ivoire
Territory: Côte d'Ivoire, Benin & Togo
Travel: Approximately 40-50%
This is a contract opportunity managed by IQVIA

About the Opportunity

A leading Consumer Health Company is seeking an experienced and commercially driven Key Account Manager to join its Oral Health Care business. This role offers the opportunity to drive growth across key West African markets through effective distributor management, strategic customer partnerships, and execution excellence.

The successful candidate will play a critical role in delivering sales growth, expanding market share, and strengthening customer relationships across Côte d'Ivoire, Benin, and Togo.

Key Responsibilities

• Drive achievement of sales, profit, and market share objectives across the assigned territory.
• Develop and manage relationships with key distributors and strategic customers.
• Lead Joint Business Planning processes and customer negotiations.
• Execute promotional activities and support successful product launches.
• Drive distribution expansion and excellence in in-store execution.
• Manage demand forecasting, inventory planning, and distributor performance.
• Optimise pricing strategies, trade investments, and promotional effectiveness.
• Monitor market dynamics, competitive activity, and growth opportunities.
• Collaborate cross-functionally with Marketing, Finance, Supply Chain, and other internal stakeholders to deliver business objectives.

Minimum Requirements

• Bachelor's degree in Business, Marketing, Pharmacy, or a related field.
• 5-8 years of sales experience within FMCG, Consumer Healthcare, or a related industry.
• Strong experience in Key Account Management and Distributor Management.
• Proven experience working within West African markets.
• Pharmacy channel experience would be advantageous.
• Demonstrated track record of delivering commercial growth and business results.

Key Competencies

• Key Account Management
• Distributor Management
• Commercial Negotiation
• Revenue Growth Management
• Sales Forecasting and Analytics
• Advanced Excel and Power BI skills
• Strategic Thinking
• Customer-Centric Approach
• Results Driven
• Strong Collaboration and Stakeholder Management

What We're Looking For

We are seeking a highly motivated commercial professional with strong analytical capabilities, excellent relationship-building skills, and a passion for driving business growth. The ideal candidate will be comfortable working across multiple markets, influencing stakeholders, and delivering results in a dynamic and competitive environment.

Interested candidates who meet the above requirements are encouraged to apply.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.