Key Account Manager - HoReCa / O&I

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees.

• Acquire Buying Rate-Average turnover.
• Maintain Sales Target &No of Customer visit.
• New Customer Activation.
• Acquire new HoReCa customers.
• Maintain and regularly update customer file.
• Develop and implement an action plan for each key customer.
• Visit customers according to the schedule and produce required reporting to line manager.
• Organize and support customer panels.
• Provide feedback from customers to department managers in the store and to Purchasing division.
• Monitor market and competition and provide required reporting to line manager.
• Customer file maintenance.
• Daily customer form analysis before visiting him. Set up sales objectives Gap analysis regarding the objectives setting.
• Objectives definition per customer. Action plan definition per customer.
• Customer panel organization support.

Graduation or equivalent