Key Account Management Project Intern (E-Commerce-Operations) - 2026 Start (BS/MS)

Description

About the Team
TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities
- Deeply participate in strategic research, business analysis and data processing for TikTok international e-commerce business.
- Collaborate closely with cross-functional business teams to advance key strategic projects and ensure effective strategy implementation and execution.
- Conduct industry landscape research, sort out market insights and support core business strategic decision-making.
- Organize and analyze business data, output structured analytical insights to drive business optimization.

Requirements

Minimum Qualifications
- Currently pursuing an Undergrad/Master in university, available to attend the internship for a minimum of 12 weeks on a full-time or part-time basis;
- Proficient in both English and German to collaborate with internal and external clients.
- Strong analytical and problem-solving skills, with proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Looker).
- Excellent communication and stakeholder management abilities.
- Comfortable working in a fast-paced, ambiguous environment with multiple priorities.t
- Strong business acumen and a collaborative, proactive mindset.

Preferred Qualifications:
- Experience working in or with e-commerce or tech platforms.
- Familiarity with seller operations, cohort analysis, or lifecycle management.
- Passion for using data to drive impact and continuous optimization.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy