Junior IT Specialist - OP02220

We are hiring in Ukraine, Lviv!

🟢 Dev.Pro is a global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our developers work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. Clear communication and following through on our commitments are at the core of how we work. Our people have the freedom to work from anywhere, along with the opportunity to grow — both professionally and personally — as part of a diverse, dedicated team.

We invite a friendly, flexible, and reliable IT Specialist to join our Lviv-based IT Support team at Dev.Pro, a company with high-scale projects in POS, restaurant business, blockchain, and other domains. You'll play a crucial role in supporting services for users’ and clients’ environments. The position involves switching between projects, working with various technologies, and learning to solve technical issues quickly and efficiently.

🟩 What's in it for you:

• Gain new experience with AWS and GCP cloud platforms
• Get a chance to improve your scripting skills by contributing to the automation process development
• Enhance your English skills through daily communication with contractors from all over the world

✅ Is that you?

• Up to 6 months of experience
• Expertise in troubleshooting hardware
• Experience with ticket tracking systems
• Experience in support work and user management
• Experience with macOS, Linux (Ubuntu), and Windows OS administration
• Understanding of system configuration (packages, installers)
• Knowledge of how to use command line tools and manuals
• Basic knowledge and working experience with network protocols like TCP/IP, UDP, HTTP, SMTP, SNMP, DNS, etc.
• Experience in writing and troubleshooting basic scripts using Bash
• Intermediate+ English level

Desirable:

• Experience with SaaS systems and cloud services (AWS, GCP)
• Knowledge and hands-on experience with Atlassian tools
• Experience with Python

🧩Key responsibilities and your contribution

You'll be part of our Wroclaw-based IT Support team, helping office and remote contractors optimize their productivity. You'll help fix tech issues, make processes smoother, automate tasks, and manage user accounts across various platforms.

• Work with macOS, Windows, and Linux (Ubuntu)
• Perform basic configuration of laptops, re-install OS, and set up required software
• Resolve systems and applications issues
• Manage users and permissions across multiple platforms (Active Directory, Google Workspace, Atlassian, Jira, Team Password Manager, software licenses)
• Create and maintain project documentation
• Assist with IT equipment management and sourcing
• Support lab environment and networks
• Write and troubleshoot basic scripts (Bash or/and Powershell or/and Python)
• Efficiently manage parcel receipt and shipping worldwide

🎾 What's working at Dev.Pro like?

✔️ 30 paid days off per year — take them whenever you want for rest days, holidays, or personal time
✔️ 5 paid sick days, up to 60 days of medical leave, and 6 paid days off per year for major family events like weddings, funerals, or the birth of a child
✔️ Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months
✔️ Grow your skills with English lessons, online training, conferences, and the option to explore new career paths

Our next steps:

✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer

Interested? Find out more:

📋How we hire

💻 LinkedIn Page

📈 Our website

💻IG Page

By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by Dev.Pro.