Junior Claims Handler

Position : Junior Claims Assistant / Handler 

 Reports to: Head of Claims, Marine, Property & Liability TME 

  Location: Amstelveen, the Netherlands 

Job Purpose:  

• To support the local Claims Adjuster in the daily tasks ( administration, handling , processing) 

•  Back-up function for the claims handling, monitoring, and settling Marine, Property and Liability claims, emanating from a Japanese portfolio underwritten in the Dutch Bourse Market.  

• Reporting the claims activities to the local Claims Adjuster and HO Claims, Marine, Property  Liability TME.  

• Collaboration with colleagues both locally and abroad.  

Missions  

• To support the Claims Adjuster in the daily operations: registering in the system, administration, processing in the different systems,  

• To handle, monitor, and adequately reserve various claims from our Japanese clients, underwritten by the Underwriting team based in Amstelveen. 

• To assess, negotiate, handle, and settle claims based on applicable internal standards and rules, as well as standards and rules of the Dutch Insurance Bourse (VNAB) 

• Cooperate strategically with brokers and clients, external legal advisors, and surveyors, to ensure an optimal and premier claim process 

• Collaboration with colleagues abroad on claims within the Dutch jurisdiction 

• Liaise with respective underwriters on wording/policy issues, provide claims info and attend client/broker meetings as appropriate 

• Report to Claims Adjuster and HO Claims, Marine, Property & Liability TME  

• Work with various mainframe computer systems to register claims, record, and/or authorize claim reserves and payments, in close cooperation with the Claims Adjuster. 

Skills & Experience Specification 

Essentials  

• HBO+ level of knowledge 

• Excellent verbal and written communication skills in Dutch and English 

• Will have worked in an insurance company or a broker as a claims handler and gained sufficient practical experience in the Bourse market 

• A good network within the Dutch (Bourse) Insurance Market 

• Expertise knowledge of at least one of the defined lines of business is required. 

Desirables 

• Very good interpersonal skills 

• WFT diploma 

• Very good organizational and time management skills, with the ability to effectively manage high levels of work 

• Strong analytical skills, in combination with the use of MS Office systems 

• Client focused  

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.  The Tokio Marine HCC Group of companies is an equal opportunity employer.  Please visit www.tmhcc.com for more information about our companies. 

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