Junior Account Manager - Italy (They/She/He)
Glovo
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We’re Glovo, one of the fastest-growing multi-category apps out there. A performance-driven, bold and restless tech company.
We’re redefining what’s possible, pushing boundaries and aiming for nothing less than excellence and innovation. To make this happen, we're putting together a talent house of high-performing teams and building the largest marketplace in your city, giving you access to anything in minutes!
We can only do so with strongly motivated, efficient, passionate, hardworking, creative people. Feel identified? Keep reading!
YOUR MISSION: You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.
THE RIDE:
- Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication.
- Understand Partners' business goals and challenges to provide strategic guidance and support.
- Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
- Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
- Take ownership of partner revenue performance, driving measurable growth.
- Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.
- Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.
WHAT YOU WILL BRING TO THE RIDE:
- 1+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.
- Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus.
- You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage
- Problem solver, data-driven with an analytical approach based on details.
- You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results.
- Good knowledge of internal tools such as Google suite. Salesforce is a plus.
- Native level of Italian is required as proficiency in English.
WHAT THE RIDE WILL BRING TO YOU
- 💪 Top-notch private health insurance to keep you at your peak.
- 🍔 Monthly Glovo credit to satisfy your cravings!
- 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- 👪 Enhanced parental leave.
- 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
We’re committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you you.
Summary
Manage and grow restaurant partnerships using data insights and strategic support.
Job title
Junior Account Manager
Experience level
1+ years
Industry
technology
Location requirements
Milan, Italy; remote work possible
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Italy
Milan, Metropolitan City of Milan, Italy