Jr. Helpdesk Support_Denver CO
360 IT Professionals
Apply to this job360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
We are looking to fill a position for Helpdesk Support in Denver CO.
Short Description:
Seeking a Helpdesk Analyst who have understanding of Desktop Support and Software Licensing Services. Understands customer support, likes to work with people and can ensure that the customer is satisfied. Working knowledge of Excel spreadsheets. Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause. One who can manage time and resources to meet assigned deadlines (Service Now Tickets).
Requirements:
• Minimum 1 Year of IT Experience.
In person interview is acceptable
Summary
Provide desktop support, manage service tickets, troubleshoot issues, ensure customer satisfaction, and use Excel.
Job title
Helpdesk Support
Experience level
1+ years
Industry
software
Location requirements
Denver, CO; on-site work permitted
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Denver, CO, USA