Untitled role

Quality Manager (f/m/d) specializing in complaint management

LOCATION: Mödling / Austria | BRAND: Knorr-Bremse | REQUISITION ID: 10610  | ON-SITE/REMOTE: Hybrid 

We believe that a change towards a better, more sustainable future of transportation is possible. That’s why we are so dedicated to developing safer, more efficient and innovative solutions that make our visions come to life. Who are we? More than 33,000 team-players from all around the world who drive progress through technical excellence and social responsibility.

• CONTROL... and processing of customer and supplier complaints 
• PROCESSING... of damage cases with subsequent root cause analysis 
• ENFORCEMENT... of claims towards internal and external partners 
• COORDINATION... with production, procurement, sales and other departments 
• DOCUMENTATION... and reporting as well as continuous process improvement 
• ENSURING... of deadlines, cost control and risk minimization 
• SUPPORT... during audits 
• SHAPING... the mobility of the future! 

• Experience in claim management in a manufacturing environment 
• Technical understanding and analytical thinking 
• Assertiveness and negotiation skills 
• Structured, solution-oriented working style 
• Knowledge of quality tools such as 8D report, PDCA, 5WHY 
• Very good German and good English skills 
• Confident use of MS Office and ERP systems such as SAP

Our location is very well connected to public transport and only a 5-minute walk from Mödling railway station.

The minimum salary is from € 50,000 gross per year with appropriate qualifications.

Become part of our team!

Join us in shaping the mobility of the future!

At Knorr Bremse Group, more than 33,500 employees from over 100 locations and 30 countries around the globe are committed to progress on rail and road through technological excellence, sustainable management and social responsibility. With most recent revenue