Japanese Speaker - Associate Customer Support
Two95 International Inc.
Apply to this jobWe are seeking a Japanese-speaking Associate Customer Support professional to join our global online shopping platform. You will assist customers with inquiries, orders, and issue resolution, ensuring a smooth and positive experience. This role involves handling calls, emails, and live chat, and requires clear communication and problem-solving skills. Candidates must be comfortable working on-site in Cyberjaya and handling rotational shifts.
Requirements
JLPT N1 certified or native Japanese speaker
Diploma or Bachelor’s Degree
Open to Malaysians & expatriates willing to relocate
Customer support experience preferred; fresh graduates welcome
Benefits
- Salary: RM8,000 – RM9,000 + RM500 transport allowance + shift allowance
- In/out-patient medical coverage, dental & optical benefits
- Coverage for self, spouse & children
- Annual leave, medical leave, maternity & paternity leave
- Expatriates: visa, flight, and 1-week hotel reimbursement
Summary
Assist Japanese-speaking customers via calls, emails, and chat ensuring positive support experience
Job title
Japanese Speaker - Associate Customer Support
Experience level
entry level
Industry
software
Location requirements
On-site in Cyberjaya, Malaysia; remote not allowed
Salary
$8k–$9k
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Cyberjaya, Selangor, Malaysia