ITIL V3 , ITSM Suite Cloud Computing Infrastructure (USc,GC)

Sonsoft Inc

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Milwaukee, WI, us on site Until 8/21/2026 H-1B sponsor history First posted February 23, 2026 Last posted February 23, 2026
Job description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Minimum of 4+ year overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management

At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user

Knowledge of the ITIL v3 service life cycle and ITSM best practices

Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects

Knowledge of COBIT, ISO 2000, or CMMI

Knowledge of technology metrics, scorecard implementation, and project management best practices

ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy

Analytical and Communication skills

Planning and Co-ordination skills

Experience with project management

Experience and desire to work in a management consulting environment that requires regular travel

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

At least 4 year of experience in Information Technology.

** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.

This is a Full-Time / Permanent job opportunity.

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Only US Citizen, Green Card Holder can apply.

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** All your information will be kept confidential according to EEO guidelines.


About this role

Summary

Implement ITIL, manage ITSM tools, support service lifecycle, and improve IT processes.

Job title

ITIL V3 , ITSM Suite Cloud Computing Infrastructure (USc,GC)

Experience level

4+ years

Industry

software

Location requirements

Milwaukee, WI, US; remote work not specified

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

ITIL v3ITSM toolsServiceNowRemedyITIL v3 Intermediate certificateproject managementanalytical skillscommunication skillsplanning and co-ordination

Preferred skills

agile methodologiesCOBITISO 2000CMMI

Specializations

ITIL v3ITSM toolsServiceNowBMC Remedycloud computing
Locations

Structured locations inferred from the posting.

Milwaukee, WI, USA

On-site City