ITIL V3, ITSM Cloud Computing Infrastructure (GC--USC)

Sonsoft Inc

Apply to this job
Milwaukee, WI, us on site Until 8/21/2026 H-1B sponsor history First posted February 23, 2026 Last posted February 23, 2026
Job description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

  • Knowledge of COBIT, ISO 2000, or CMMI
  • Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
  • At least 3 years of experience with Service Now or BMC Remedy or other ITSM tools as an advanced user
  • Knowledge of the ITIL v3 service life cycle and ITSM best practices
  • Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
  • Knowledge of technology metrics, scorecard implementation, and project management best practices
  • ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like Service Now, Remedy
  • Analytical and Communication skills
  • Planning and Co-ordination skills
  • Experience with project management
  • Experience and desire to work in a management consulting environment that requires

Basic Qualifications :-

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Full-Time Permanent job opportunity for you.
  2. Only US Citizen, Green Card Holder, TN Visa, GC-EADH4-EAD & L2-EAD can apply.
  3. No OPT-EAD & H1B Consultants please.
  4. Please mention your Visa Status in your email or resume.
About this role

Summary

Implement ITIL, ITSM processes, manage ServiceNow/BMC Remedy, support cloud infrastructure projects

Job title

ITIL V3, ITSM Cloud Computing Infrastructure

Experience level

4+ years

Industry

software

Location requirements

Milwaukee, WI, US; remote not specified

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

ITIL v3ITSM toolsServiceNowRemedyISO 20000CMMIagile methodologiesproject management

Preferred skills

COBITITIL v3 service lifecycleCSI projectsscorecard implementationanalytical skillscommunication skills

Specializations

ITILITSMServiceNowBMC Remedycloud computing
Locations

Structured locations inferred from the posting.

Milwaukee, WI, USA

On-site City