ITIL Service Desk Manager_VOIP_Cisco exp_W2
US IT Solutions Inc
Apply to this jobWe are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . We work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirements.
We are looking to fill a position for ITIL Service Desk Manager in Cambridge MA. Selected person will be responsible for delivering high levels of customer service quality and availability across the globe.
Requires a bachelor's degree in Computer Science or related field, and 5-8 years of related technical and managerial experience in a Service desk or similar environment.
o ITIL
o CHANGE MANAGEMENT
o VOIP
o CISCO
o CUSTOMER SERVICE
In person interview is acceptable for this position.
Summary
Manage service desk operations, ensure customer satisfaction, and oversee VOIP and Cisco systems.
Job title
ITIL Service Desk Manager_VOIP_Cisco exp_W2
Experience level
5-8 years
Industry
technology
Location requirements
Cambridge, MA, remote work not specified
Salary
Not specified
Management role
Yes
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Cambridge, MA, USA