ITIL Service Desk Manager_VOICE_ITSM_W2

US IT Solutions Inc

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Cambridge, MA, us on site Until 8/22/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . We work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirements.

We are looking to fill a position for ITIL Service Desk Manager in Cambridge MA.

ITIL

ITSM

Cisco

VOIP

Customer Service

Change management

In person interview is acceptable for this position.

About this role

Summary

Manage IT service desk operations, focusing on ITIL, VOIP, Cisco, and customer service.

Job title

ITIL Service Desk Manager_VOICE_ITSM_W2

Experience level

Industry

technology

Location requirements

Cambridge, MA, remote work not specified

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

ITILITSMCiscoVOIPchange management

Preferred skills

None specified

Specializations

ITILITSMCiscoVOIPchange management
Locations

Structured locations inferred from the posting.

Cambridge, MA, USA

On-site City