Itil Analyst (West Bend AMS)
Inetum
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ITIL v3 or v4 Foundation certification is required; higher-level certifications are a plus.
Demonstrable experience implementing or working within an ITIL framework, with deep knowledge of Incident, Problem, Change, and Knowledge Management.
Proven experience in a service-oriented or managed operations environment.
Exceptional ability to write clear, concise, and accurate technical documentation for a variety of audiences.
Experience creating operational artifacts such as runbooks, process flow diagrams, and knowledge articles from scratch.
Compensation (from employer):
60000 – 800000 MXV (MONTHLY)
Summary
Implement and manage ITIL processes, create documentation, and support service operations.
Job title
Itil Analyst (West Bend AMS)
Experience level
demonstrable experience
Industry
consulting
Location requirements
Mexico City, remote work not specified
Salary
60000 – 800000 MXV (MONTHLY)
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Mexico City, CDMX, Mexico