Italian Speaking Entertainment Services Advisor

Patrique Mercier Recruitment is pleased to announce an opening for an Italian Speaking Entertainment Services Advisor. In this engaging role, you will provide exceptional support to our Italian-speaking clients in the entertainment sector. You will be instrumental in ensuring that clients have a seamless experience while interacting with our services. If you are a people-oriented individual with a passion for entertainment, we encourage you to apply!

Responsibilities

• Respond to inquiries from Italian-speaking clients regarding entertainment services, events, and bookings.
• Deliver top-notch customer service through various communication channels, including phone, email, and chat.
• Assist in resolving booking issues and client concerns promptly and professionally.
• Maintain accurate records of client interactions and ensure follow-ups as needed.
• Work closely with other departments to enhance service offerings based on customer feedback.
• Keep abreast of upcoming events and industry trends to better assist clients.

Requirements

• Fluency in Italian (both written and spoken) is required; knowledge of English is advantageous.
• Strong interpersonal and customer service skills.
• Prior experience in customer support or the entertainment field is a plus.
• Excellent problem-solving skills and attention to detail.
• A genuine interest in entertainment and commitment to ensuring client satisfaction.
• Ability to work well both independently and as part of a team in a fast-paced environment.
• Experience with customer relationship management software is a bonus.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )