IT Trainer

Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Primary responsibilities.

• Prepare and conduct technical training programs.

• Deploy training to targeted personnel.

• Prepare training material and classroom agenda.

• Provide end user training for client.

• Conduct presentations and webinars.

• Create instructor materials (course outlines, background material, instructional materials, and training aids).

• Continuously enhance technical instructional delivery and presentation skills.

• Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.

• Ensure the quality and consistency of course content throughout a course life cycle.

• Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System.

• Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops.

• Experience/Prior Training/Knowledge in Logistics, Customs and freight forwarding domain is a plus.

• Must have fluency in both English and Arabic

Requirements

Experience:

3-4 years

Education:

Candidate must possess at least a Bachelor of Science, Bachelor of Computer Application, Bachelor of Engineering/Technology, Master of Computer Application/Computer Science or equivalent with aggregate of 70% and above.

• Knowledge of trends in computer technology relating to software.

• Good understanding of the organization’s goals and objectives.

• Excellent written and oral communication skills, including instructional and presentation skills.

• Excellent interpersonal skills, with a focus on motivational skills and positive attitude.

• Ability to conduct research into course development and delivery concepts, as well as technical software issues.

• Ability to present ideas in business-friendly and user-friendly language.

• Highly self-motivated and directed. • Ability to absorb new ideas and concepts quickly.

• Good analytical and problem-solving abilities.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Very strong customer service orientation.

• Experience working in a team-oriented, collaborative environment.