IT Support Technician (Managed Service Provider)

Latitude Inc

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Middleton, MA on site Until 8/21/2026 First posted April 10, 2026 Last posted April 10, 2026
Job description
We are seeking a motivated IT Support Technician with 1–3 years of experience to join our team. This role is responsible for supporting end users with basic IT needs, including device connectivity, workstation setup, and email configuration. The ideal candidate is hands-on, customer-focused, and comfortable working in a fast-paced environment. Experience working in a Managed Service Provider (MSP) environment is a plus.
 
This is a fully onsite role
Salary: $19-26/hour
 
#LAT

Responsibilities:

    • Set up and configure desktops, laptops, and peripheral devices
    • Connect and troubleshoot devices including printers, monitors, and mobile devices
    • Configure and support email accounts (e.g., Outlook, mobile email setup)
    • Perform workstation deployments, including imaging and hardware setup

Qualifications:

    • 1+ years of experience in IT support, desktop support, or help desk roles
    • Experience connecting and setting up IT devices

Compensation (from employer):
19–26 USD per-hour-wage

About this role

Summary

Support end users with IT needs, device setup, troubleshooting, and email configuration

Job title

IT Support Technician (Managed Service Provider)

Experience level

1-3 years

Industry

it services

Location requirements

on-site in Middleton, MA, no remote work allowed

Salary

$19-26/hour

Management role

No

Skills & keywords

Required skills

device setuptroubleshootingemail configuration

Preferred skills

MSP experience

Specializations

device setuptroubleshootingemail configurationworkstation deployment
Locations

Structured locations inferred from the posting.

Middleton, MA 01949, USA

On-site City