IT Support

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Summary
IT Admin support for Customer's ATFM in charge of customer's Day to Day operation in processing SR and Assisting EUSS Team in managing user request.

Responsibilities | CORE

• Raise request to facilitate Whole-of-Government (WOG) Public Key Infrastructure (PKI) Certificate Issuance
• Creation, modification, and management of generic AD accounts
• Administration of shared mailboxes, including creation, permission setting, and ongoing management
• Process and resolve standard SRs through the designated ITSM system in accordance with the agreed SLA’s
• Manage the Personal Security Manager (PSM) Issuance
• Coordinate the issuance and Clean/Travel Laptop as required by the agency
• Perform User Access Management (UAM) which mainly includes the following (Provisioning/Deprovisioning/updating) of user accounts
• Execute TY common administrative tasks as defined and required by the agency

• Diploma or degree in Information Technology, Computer Science, or a related field
• Experience with system administration and IT support functions
• Strong written and verbal communication skills
• Attention to detail and adherence to corporate communication standards

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].