IT Support Assistant

Atlantbh is looking for a skilled IT Support Assistant to join our team. The IT Support Assistant is responsible for maintaining accurate records of company equipment, managing and issuing equipment to employees as needed, and providing timely support. Additionally, they ensure the workspace remains organized and fully functional, while coordinating and overseeing any necessary repairs and maintenance within the company.

Requirements

We are looking for a candidate who is:

• Experienced in technical support, test/troubleshooting skills and solving issues onsite;
• Experienced in computer setup and installation (macOS, Windows, Linux);
• Experienced with email and collaboration platforms such as Microsoft 365 or Google Workspace;
• Experienced in working with ticketing systems and handling support requests in a structured manner;
• Experienced in assisting with IT orientation for new and existing employees;
• Experienced in user account and access management;
• Able to maintain inventory database of all electronic equipment, parts, and supplies;
• Able to perform basic hardware repairs and/or arrange repairs with external partners;
• Familiar with basic network topologies (physical and logical) and has the ability to do proper interconnections between devices (appropriate vlan/subnet etc.);
• Skilled in supporting users with typical IT related office issues (office apps, printers, networking issues etc.);
• Organised and timely with tasks;
• Familiar with documenting issues (esp. repeating ones);
• Able to ensure that IT systems and controls are in place to comply with corporate policy and procedures to maintain compliance with PCI standards and other Corporate IT standards;
• Able to perform occasional physical tasks such as handling equipment, moving/setting up workstations, and organizing IT-related inventory.

Note: Experience in IT support or related roles is a plus.

Benefits

• Opportunity to learn and develop your career 🚀 (check out our blogs)
• Experienced teams and people
• Additional health insurance
• Flexible work hours
• FitPass membership
• Atlanters are awesome!
• Amazing working conditions and much more

Please note: when applying for a job at Atlantbh, make sure you check your inbox daily - especially your junk/spam/promotions folders! Also, when you are selected for an interview, you may be asked for references.

Deadline for submitting the application is 02.04.2026. at 23:59, but we encourage you to submit your application as soon as possible.

*Candidate confidentiality guaranteed - if required, please mention in your cover letter