IT Service Desk lead

US IT Solutions Inc

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Durham, NC, us on site Until 8/21/2026 First posted October 14, 2025 Last posted February 23, 2026
Job description

This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Solid knowledge and experience with browser based applications.
Experience researching, analyzing and interpreting automated system problems.
Very good oral and written communication skills to effectively deal with all levels of the organization.
Solid experience leading a team.
Experience analyzing and projecting the needs of a team to ensure success.
Experience implementing and managing a help desk operation.

Thanks and regards,
Mandeep Singh

408-766-0000 Ext 435


About this role

Summary

Lead help desk team, manage operations, analyze system issues, communicate effectively.

Job title

IT Service Desk lead

Experience level

management role

Industry

it services

Location requirements

Durham, NC, US; remote work not specified

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

communicationteam leadershipsystem analysishelp desk management

Preferred skills

None specified

Specializations

help deskteam leadershipsystem analysisbrowser applications
Locations

Structured locations inferred from the posting.

Durham, NC, USA

On-site City