IT Help-desk Technician
Kelly Recruiting
Apply to this jobMetasys Technologies is looking for multiple IT Help Desk Technician candidates for a contract opportunity.
We have multiple openings with one of our clients for a IT Help-desk Technician role. please see the job description below for more information:
Position: IT Help-desk Technician
Duration: 1+ month
Location: Atlanta, GA 30308
Pay Rate: $15-$17/hr. on W2
Job Description:
Candidates will spend their time at a workstation processing Level 1 help desk tickets in our Incident Tracking system. They must read and analyze the information in the ticket. If necessary they will need to contact clients to obtain additional information to aide in resolution or ticket routing. They must troubleshoot and make decisions based on the ticket data to determine the required disposition of a ticket.
For immediate consideration, please email us a copy of your resume!
Summary
Assist clients with help desk tickets, troubleshoot issues, and analyze ticket data.
Job title
IT Help-desk Technician
Experience level
entry level
Industry
it services
Location requirements
onsite in atlanta, ga, us; remote not allowed
Salary
$15-$17/hr. on W2
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Atlanta, GA, USA