IT Call centre support

krg technology inc

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Cary, NC, us on site Until 8/22/2026 H-1B sponsor history First posted February 23, 2026 Last posted February 23, 2026

Job description

Thanks for your time.

Kind Regards,

Sudhakaran M

Technical Recruiter

KRG Technologies Inc

Phone: 661 367 8000 Ext - 221 | Email: sudhakaran at krgtech.com

• Minimum 6 months to a year of IT call center experience

• Active Directory experience

• Password reset experience

• Ticketing System experience

• Windows/Outlook troubleshooting experience

• Remote Access experience

• Network connection troubleshooting experience

• Ability to actively seek a resolution for issue without assistance/think outside the box to aid in closing ticket in timely manner

• Escalation experience

• Professional attitude

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Provide IT support via call center, troubleshoot issues, reset passwords, and escalate as needed.

Job title

IT Call centre support

Experience level

6 months to 1 year

Industry

it services

Location requirements

Cary, NC, US; remote work not specified

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

Skills & keywords

Required skills

IT call center experienceActive Directorypassword resetticketing systemWindows troubleshootingOutlook troubleshootingremote accessnetwork troubleshootingresolution skillsescalation

Preferred skills

None specified

Specializations

Active Directoryticketing systemWindows troubleshootingOutlook troubleshootingnetwork troubleshooting

Locations

Structured locations inferred from the posting.

Cary, NC, USA

On-site City