IT Business Analyst WMS

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: IT Business Analyst WMS

Location: Cracow, Hybrid (3 days a week from office)
 

Job Description:
The IT Business Analyst WMS acts as the link between Business and IT, supporting Operations Supply Chain service owners by bringing transparency, alignment, and guidance across both functions for warehouse management-related topics. The role helps maximize value from IT solutions by supporting strategic planning, roadmap development, and continuous process improvement across the IT for Operations landscape.

This role works closely with business stakeholders and IT teams to define demand, shape requirements, support solution design and delivery, and ensure business value is realized over time. The position also plays an important role in strengthening warehouse process capabilities, improving system performance and service levels, and supporting high-quality master data across supply chain, serialization, and traceability processes.

Key Responsibilities:

• Partner with business stakeholders and IT teams to identify, assess, and shape demand in line with business and IT strategy.
• Analyze existing processes, requirements, data, and trends to define scope and identify opportunities for simplification, efficiency, and enhancement.
• Lead scoping and qualification activities for business demands, clarifying requirements and engaging the right internal and external partners where needed.
• Support strategic planning and roadmap creation, including resource forecasting, milestone definition, and budget planning.
• Contribute to solution design, delivery, deployment, and run activities, including business case development, benefit tracking, and support readiness.
• Manage external partners and suppliers supporting ongoing operations and continuous improvements, acting as an escalation point where required.
• Collaborate across IT and business teams to improve service levels, security compliance, user satisfaction, and the overall value delivered by systems supporting warehouse and master data processes.

Skills & Qualifications:

• Solid experience as an IT Business Analyst in Supply Chain, Logistics, or Warehouse Management environments.
• Hands-on expertise with a Warehouse Management System (Infor WMS experience is a strong plus)
• Strong understanding of end-to-end warehouse processes (inbound, cross-docking, picking, packing, shipping, inventory control, replenishment) and the ability to translate physical operations into system logic.
• Proven ability to map as-is and to-be processes and perform gap analysis to align business needs with standard WMS capabilities.
• Good knowledge of WMS integration with other systems (such as ERP, TMS, and material handling equipment).
• Experience gathering, shaping, and documenting business requirements and translating them into scalable IT solutions.
• Strong stakeholder management skills, with the ability to work across business teams, IT teams, and external partners.
• Excellent command of English, both written and spoken, with the ability to communicate complex topics clearly to technical and non-technical stakeholders.

What we offer in return:

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with bonus structure and extended benefit package.
• You will participate in feedback loops, during which a personalized career path will be established.
• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.

Next Steps:

• If your application is successful and your profile matches our requirements, you will be invited to a first virtual conversation with the recruiter.
• The process will then continue with interviews involving the hiring manager and selected team members, giving you the opportunity to meet people from different levels and areas of the organization and to gain broader perspectives on the role, the team, and the business.

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

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