Please note we are looking to speak to individuals already based in the Doha as a first priority.

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

IT Business Analyst

Location: Doha | Practice Area: Business Consulting | Type: Permanent

Shape the future of technology-enabled business transformation. Join Capco in Doha and help clients turn complex business challenges into practical, high-impact solutions by delivering clear requirements, improving processes, and supporting successful technology initiatives.

The Role

As an IT Business Analyst, you will support IT demand management by analysing business needs, documenting requirements, and enabling the successful delivery of IT4IT initiatives. Working closely with business and technology stakeholders, you will help prioritise demand, improve processes, and ensure solutions are aligned with business objectives.

What You’ll Do

• Gather, analyse, and document business and functional requirements across IT initiatives.
• Analyse current and future-state business processes, producing process maps and supporting documentation.
• Facilitate stakeholder workshops and support business case development and demand prioritisation.
• Maintain the demand backlog, ensuring requirements remain accurate, prioritised, and up to date.
• Support technology delivery teams by providing clear analysis and ensuring solutions meet business needs.

What We’re Looking For

• At least 3 years' experience working as a Business Analyst within technology or change programmes.
• Demonstrated experience gathering, documenting, and validating business and functional requirements.
• Strong analytical, problem-solving, and documentation skills with excellent attention to detail.
• Experience supporting technology delivery throughout the project lifecycle while working with diverse stakeholders.
• Excellent communication and facilitation skills with the ability to build effective working relationships.

Bonus Points For

• PMI Professional in Business Analysis (PMI-PBA) certification.
• Experience with ServiceNow Strategic Portfolio Management (SPM).
• Experience supporting IT demand management or IT4IT environments.
• Knowledge of Agile delivery methodologies.
• Experience working within consulting or large enterprise transformation programmes.

Why Join Capco

• Deliver high-impact transformation programmes for leading financial services and enterprise clients.
• Work in a collaborative, entrepreneurial consulting culture where your ideas are valued.
• Access continuous learning, professional certifications, and career development opportunities.
• Collaborate with experienced consultants and technology specialists on complex business challenges.
• Help shape the future of digital transformation through innovative, client-focused solutions.

Benefits

• Hybrid Work Model for flexibility and balance.
• Access to a Global Integrated Learning Platform with world-class learning content and industry experts.
• Engage with Global Communities of Capability and Purpose to build your expertise and make a meaningful impact.
• Competitive base salary and benefits.

Inclusion at Capco

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.