IT and Digital Manufacturing Operations and Support - Shopfloor

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Boulogne Until 8/22/2026 H-1B sponsor history First posted March 23, 2025 Last posted March 23, 2025
Job description

Title:

IT and Digital Manufacturing Operations and Support - Shopfloor

Company:

Ipsen Pharma (SAS)


 

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

 Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.

Job Description:

We’re looking for an experienced IT Business Operations Expert to support our manufacturing operations with a strong focus on shopfloor applications. In this role, you'll ensure reliable, efficient performance of key systems like MES, RapidResponse, and serialization platforms. You'll act as the bridge between IT, external partners, and manufacturing teams, driving operational excellence. This is a high-impact role at the core of digital transformation in manufacturing.

Main Responsibilities

  • Ensure smooth operations and support of digital applications used in manufacturing/shopfloor environments, including MES systems (Rockwell, PharmaSuite), RapidResponse, and serialization solutions.

  • Manage application maintenance and support in an outsourced delivery model with external partners.

  • Collaborate with manufacturing teams to understand operational needs, optimize business processes, automate data flows, and drive continuous improvement.

  • Oversee vendor relationships (TCS), monitor service contracts, ensure SLA/KPI compliance, and identify opportunities for innovation and efficiency.

  • Support the transition of applications from project phase to operational phase (service transition).

  • Actively manage communication with business and IT stakeholders, aligning IT service delivery with manufacturing priorities.

  • Identify digital transformation opportunities and contribute to the innovation roadmap for tech-enabled manufacturing operations.

Experience / Qualifications

  • 5–10 years of experience in the pharmaceutical industry, with strong exposure to manufacturing (IT/OT) environments.

  • Proven experience supporting MES applications (Rockwell Automation / PharmaSuite), RapidResponse, and serialization systems.

  • Strong background in outsourced service delivery, vendor management, and performance tracking.

  • Solid understanding of compliance requirements (data privacy, GxP, pharma regulations).

  • Comfortable working in a global, cross-functional, and multi-site environment.

  • Fluent in English (spoken and written); French is a plus.

  • Bachelor’s degree in IT, Engineering, or Project Management (Master’s degree and MES/RapidResponse certifications are a plus).

#LI-Hybrid #LI-JR1

Dans le cadre de ses recrutements IPSEN s’engage au respect de l’égalité de traitement des candidats, indépendamment du sexe, de l’âge, de l'orientation sexuelle, de l'origine ethnique, de la couleur de la peau, de la nationalité, du handicap ou de l'appartenance à un syndicat.
About this role

Summary

Support manufacturing operations with shopfloor applications and drive digital transformation.

Job title

IT and Digital Manufacturing Operations and Support - Shopfloor

Experience level

5–10 years

Industry

biopharmaceutical

Location requirements

Located in Boulogne; hybrid work allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

manufacturingMESRapidResponseserializationoutsourced service deliveryvendor managementcomplianceEnglish

Preferred skills

FrenchBachelor’s degreeMaster’s degreeMES certificationsRapidResponse certifications

Specializations

manufacturingIT/OTMESoutsourced service deliveryvendor management
Locations

Structured locations inferred from the posting.

92100 Boulogne-Billancourt, France

Hybrid City
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