Interview For Inbound Tech Support Process ( US Shift)

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 27, 2026 Last posted February 27, 2026
Job description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Urgent Requirement Of Inbound Callers For Tech Support

Job Profile:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.10,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact Person

HR - Priyanka

9804149788

HS / GRADUATE

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Handle inbound calls for printer, router, antivirus issues; diagnose, sell support plans.

Job title

Inbound Tech Support Process

Experience level

6+ months-1 year

Industry

contact center

Location requirements

Kolkata, WB, in; no remote work allowed

Salary

Rs.10,000-20000/month(fixed)+Huge Incentives

Management role

No

Skills & keywords

Required skills

customer servicesalesdiagnosticsconvincing

Preferred skills

None specified

Specializations

tech supportdiagnosticssales
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City