Internship for Customer Service & Admin - SU5, Shah Alam

Rentokil Initial

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Shah Alam, Selangor, Malaysia on site Until 9/29/2026 First posted July 31, 2026 Last posted July 31, 2026
Job description

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 12 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Intern to join our team.

In this role you will be responsible for:

  • Assist to pickup inbound calls
  • Assist to handle complaint calls
  • Perform appointment calls to confirm service appointments
  • Check service backlogs, perform service re-planning and issue necessary tickets, etc.
  • Docket compilation, prepare service schedule

Duration: Depending on your university's requirement

Requirements

The ideal candidate will possess:

  • Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in business-related course)
  • Has own transport to travel to work on daily basis

Benefits

  • Monthly allowance
  • Opportunity to be absorbed as permanent employee (based on your work performance)

Location of this branch:

Rentokil Initial (M) Sdn Bhd.

No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam.

About this role

Summary

Assist with customer calls, complaints, scheduling, and service backlogs in Shah Alam

Job title

Internship for Customer Service & Admin - SU5, Shah Alam

Experience level

internship

Industry

business services

Location requirements

Shah Alam, Malaysia; no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationorganizationproblem-solving

Preferred skills

None specified

Specializations

customer serviceadministration
Locations

Structured locations inferred from the posting.

Shah Alam, Selangor, Malaysia

On-site City