*International Video Remote Interpreters

Language Services Associates, Inc.

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International remote Until 8/21/2026 H-1B sponsor history First posted March 27, 2025 Last posted March 27, 2025
Job description
Overview:
As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.
 
Responsibilities:
·         Interpret through web-based VRI system
·         Answering inbound calls in a timely manner
·         Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
·         Provide superior customer service
 
 Qualifications/Experience:
·         Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements
·         Adhere to Code of Professional Conduct
·         Attention to detail, while working in a fast-paced environment
·         Strong oral and written communication skills in English and the target language
·         Professional and positive phone manner with clients from all types of businesses
·         Familiarity working in a windows environment (preferred)
·         Experience with VRI systems(preferred)
·         PC Trouble shooting skills (preferred)
·         Previous interpreting experience (preferred)
 
VRI Technical Requirements:
 
PC Minimum Requirements
·                  Windows 8.1 or higher
·                  AMD A8 or Intel Core i5 or faster
·                  4GB RAM
·                  40 Mb free space on HDD
·                  High speed internet (5 Mbps Download / 5 Mbps Upload)
  
Recommended webcam
·                  PC - Logitech WebCam® C920 HD Pro or better
    
 MAC Minimum Requirements
·                  Mac with Intel Core i5(5th Gen)
·                  Mac OS X ‘Yosemite 10.10 or higher
·                  4GB RAM
·                  40MB hard drive space Latest Firefox/Safari and Apple software updates
·                  High speed internet (5 Mbps Download / 5 Mbps Upload) 
  
Recommended MAC webcams
·                  MAC- Internal iSight
·                  Logitech C920 Pro (recommended for best experience). Must be MAC compatible
  
RECOMMENDED USB HEADSET
·                  Plantronics USB Headsets
  
Backdrop
·                  Chroma key blue backdrop
·                  Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 "
·                  www.TheWebAround.com  (56” diameter)
 
Room Illumination
·                  All illumination should be artificial (Preferably incandescent light)
·                  We will test for optimizing lighting
 
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
 
About this role

Summary

Interpret via web-based VRI, provide customer support, troubleshoot, and facilitate communication in multiple languages.

Job title

International Video Remote Interpreters

Experience level

null

Industry

language services

Location requirements

remote, international work allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

communicationtroubleshootinginterpretingattention to detail

Preferred skills

familiarity with windowsVRI experiencePC troubleshootingprofessional conduct

Specializations

VRI systemsinterpretingcustomer servicetroubleshootinglanguage communication
Locations

Structured locations inferred from the posting.

Unknown location

Remote