INTERNATIONAL BPO - TECHNICAL SUPPORT PROCESS Job
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Candidate will receive inbound calls from international customerProvide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software
Benefits & Facilities
Fixed Salary + High Incentives
Fixed Salary on 1st of Every Month
Spot Incentives + Monthly Incentives
Attendance Incentive
Paid Birthday Leave
Loyalty Bonus Rs. 5000 every year
Age – 18 to 30 years
Salary 12000 to Rs.20000/-
shifts Timings
Night 8.30 pm to 6.30 am
Qualifications
HS/Any Graduate
*Candidate must know how to close their own calls
*Domestic & fresher candidates are not applicable
Interview Timings
12 pm to 4 pm
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091
Contact :- Santushti 8981044184
HS / GRADUATION
be kept confidential according to EEO guidelines.
Summary
Provide technical support via inbound calls, diagnose issues, and suggest service plans and software.
Job title
Technical Support Process
Experience level
domestic & fresher candidates not applicable
Industry
call center
Location requirements
Kolkata, WB, on-site; remote not allowed
Salary
Salary 12000 to Rs.20000/-
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India