Intermediary Relationship Management, Specialist

Kuala Lumpur, MY-AIA Malaysia Until 8/22/2026 First posted March 19, 2026 Last posted March 19, 2026
Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Responsible for maximising the sales of AIA products and services through brokers to meet individual / team quotas and AIA business objectives

Roles And Responsibilities

  • Build and maintain effective long-term relationships and a high level of satisfaction with key decision makers and influencers at assigned brokers
  • Create demand for AIA's products by highlighting their ability to meet the client's needs
  • Develop, implement and administer sales and distribution programmes for the brokerage channel
  • May manage accounts as part of a larger account team or manage named accounts within a geography for a particular product or product set

Minimum Job Requirements

  • Degree in any related fields of study
  • Minimum 3 years working experience in relationship management and commercial client / corporate client facing role.
  • Experience working with insurance partners, such as brokers, will be an advantage.
  • Good problem solving, conflict resolution and decision-making skills
  • Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment
  • Good computer skills, preferably in Excel and PowerPoint

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

About this role

Summary

Manage broker relationships to maximize sales and meet business objectives.

Job title

Intermediary Relationship Management, Specialist

Experience level

3+ years

Industry

insurance

Location requirements

Kuala Lumpur, Malaysia, on-site work only.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

relationship managementsalesproblem solvingconflict resolutioncomputer skills

Preferred skills

insurancebroker experience

Specializations

relationship managementsalesbrokerinsuranceclient
Locations

Structured locations inferred from the posting.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

On-site City