Integration Group Manager

Duties, Responsibilities, Expectations:

Provide leadership to the Solutions team through being present daily, weekly update meetings, assigning projects and tasks and providing feedback
Provide sales support to Solutions business
• Provide technical assurance and explanation to customer when necessary
• Approve solutions proposals written by solutions sales engineer, including full scope of work and project description
• Assist solutions sales engineer in building system BOM and pricing including hourly estimates
• Manage Solutions Activities
  • Assign projects to a “lead” engineer and work with the engineer to facilitate every Solutions project
  • Track and maintain active project status and communicate weekly to sales team and customers the status
  • Purchase and monitor all consumable shop resources
  • Work with purchasing to order and monitor components for customer projects
  • Maintain an organized shop
  • System Design – Assign projects to design team + monitor and provide daily feedback
    • Ability to understand and provide guidance on all aspects  of Solutions automations projects (Mechanical, electrical, pneumatic, software, etc.)
    • Provide feasibility studies including prototyping components
    • Broad range of electro-mechanical technical and product knowledge
      • Capability to wire small control cabinets
      • Capability to construct the designed solutions mechanical components
      • Strong understanding of electro-mechanical systems
      • Maintain a current understanding Applied Controls primary product lines
      • Understanding of industry safety requirements
      • Customer Management
      • Maintain Strong relations with Solutions Group customers
      • Ensure regular status updates and contact communication with customers
      • Provide high level customer service
      • Company Knowledge
        • Understand all position appropriate company & vendor processes and systems (P21, TDF, EbSync, Siemens, Sick, UR)
        • Meeting etiquette (understand who’s participating, who should participate, meeting location, expected outcome, who’s documenting or notetaking, follow-up actions)
        • Product training
        • • Maintain training certifications as required
          • Support off-site and on-site trainings as required
          • Support and train internal employees on Applied controls systems and hardware.

Goals: 

• To continually grow the Applied Controls Solutions group year over year
• To ensure a continuous steady workflow for the solutions group throughout the year