Insurance Specialist - Consumer and Commercial

Franklin, TN, us on site Until 8/22/2026 First posted February 24, 2026 Last posted February 24, 2026
Job description

Randstad US is a wholly owned subsidiary of Randstad Holding nv, a $22.9 billion global provider of HR services. As the third largest staffing organization in the United States, Randstad provides temporary, temporary-to-hire and permanent placement services each week to over 100,000 people through its network of more than 900 branches and client-dedicated locations. Employing over 5,300 recruiting experts, the company is a top provider of outsourcing, staffing, consulting and projects and workforce solutions within the areas of Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Manufacturing & Logistics, Office & Administration, Pharma and Sales & Marketing.

Randstad Staffing in Cool Springs is currently hiring for an Insurance Specialist with experience in auto, home, life, property and/or commercial insurance. We currently have two separate openings and are looking for individuals who have strong client relationship skills, the ability to quickly generate quotes and the drive to assist team members with additional needs.

  • Create quotes in multiple insurance systems for agents and customers
  • Engage with customers who have questions about quotes, policies and claims
  • Respond to a high volume of emails in a timely matter as most requests are submitted via email or in an internal portal
  • Utilize an Excel Spreadsheet to maintain and update information regarding quotes, claims and policies
  • Reach out to leads to solicit new policy holders
  • Maintain a positive, responsible and empathetic attitude with all customers, clients and colleagues
  • Current P&C License preferred
  • Experience with automobile, personal and homeowners insurance preferred
  • Experience with Commercial Lines insurance preferred
  • MUST be able to pick up on new software quickly
  • MUST have the attitude and drive for achievement to help others and pick up new projects as assigned
  • Experience in an agency is preferred
  • Sales experience is a plus


Monday - Friday, 8:00 AM - 5:00 PM

Compensation: $13.00 - $16.00 per hour (depending on experience)

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Assist clients with insurance quotes, policies, claims, and customer service tasks.

Job title

Insurance Specialist - Consumer and Commercial

Experience level

not specified

Industry

insurance

Location requirements

located in Franklin, TN, remote work not specified

Salary

$13.00 - $16.00 per hour (depending on experience)

Management role

No

Skills & keywords

Required skills

client relationshipinsurance systemsexcelsoftware quick learningcommunication

Preferred skills

P&C licenseauto insurancehomeowners insurancecommercial lines insurancesales

Specializations

auto insurancehomeowners insurancelife insuranceproperty insurancecommercial insurance
Locations

Structured locations inferred from the posting.

Franklin, TN, USA

On-site City