Insurance Follow Up Specialist

Hospital Service District No. 1 Parish of Terrebonne State of Louisiana

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8166 Main St Until 8/22/2026 3+ years exp First posted June 18, 2026 Last posted June 18, 2026
Job description
Day (United States of America)

Department:

100 - 822000 TG - Patient Accounting


 

Position Description:
 

The Insurance Follow-Up Specialist is responsible for collection activities from all third party, insurance payers and self-pay patients.


Key Responsibilities:
• Maintain and update patient records and billing information.
• Review and resolve denied or unpaid accounts.
• Process adjustments, refunds, and insurance claim refiles.
• Communicate with patients, payors, and physician offices regarding account issues.
• Set up payment arrangements and coordinate with collection agencies.
• Prioritize workload, support team members, and complete tasks accurately and on time.
• Protect confidentiality of patient and account information.


Qualifications:
1. High School diploma preferred.
2. 3-5 years office experience, preferably in a healthcare environment.
3. Familiarity with office automation products and healthcare patient accounting systems preferred.
4. Well versed in healthcare collection practices preferred.
5. Familiarity with third-party agency regulations.
6. Good communication and customer service skills.


 


 


 

About this role

Summary

Manage insurance collections, resolve denied accounts, communicate with payers and patients.

Job title

Insurance Follow Up Specialist

Experience level

3+ years

Minimum experience

3+ years exp

Industry

healthcare

Location requirements

located in United States, remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationpatient account managementhealthcare regulations

Preferred skills

familiarity with healthcare systemsoffice automation

Specializations

insurance collectionspatient accountshealthcare regulations
Locations

Structured locations inferred from the posting.

Unknown location

Work arrangement unknown