Insurance Account Manager - Personal Lines

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Wichita, KS Until 8/23/2026 First posted November 3, 2025 Last posted November 3, 2025
Job description

Job Description:

Capitol Agency, the insurance arm of Capitol Federal Savings, is looking for a  Account Manager for our Personal Line book of business.  

The primary function of this position is to meet the overall needs of our clients.  The Personal Lines Account Manager must provide prompt, accurate, professional service to our clients, producers in order to maintain and grow our personal lines book of business.

What You’ll Do:

  • Drive growth by upselling, cross-selling, and generating referrals
  • Manage and retain a book of business through proactive client engagement
  • Conduct policy reviews and recommend coverage enhancements
  • Deliver fast, knowledgeable support on claims, billing, and endorsements
  • Partner with internal teams to maximize client satisfaction and sales results

What You Bring:

  • 1–3 years of insurance or sales experience
  • Bachelor's degree or equivalent experience
  • Kansas/Missouri P&C and Life & Health licenses (or willingness to obtain)
  • Strong sales instincts, customer-first mindset, and communication skills

Bonus Points For:

  • CISR, CIC, or other insurance designations

Join a team that values performance, client relationships, and career growth. Let’s grow together.

CapFed® is an equal opportunity employer.

About this role

Summary

Manage and grow personal insurance client accounts, provide service, and recommend coverage enhancements.

Job title

Insurance Account Manager - Personal Lines

Experience level

1-3 years

Industry

insurance

Location requirements

Wichita, KS; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

insurancesalescustomer servicecommunicationKansas/Missouri P&C license

Preferred skills

CISRCIC

Specializations

personal linesclient managementinsurance
Locations

Structured locations inferred from the posting.

Wichita, KS, USA

On-site City